Case administrators play an important role in the Probation Service, supporting probation staff to work with people on probation.
As a case administrator, you’ll ensure:
- all processes run efficiently
- systems are maintained properly
- probation information is collated and prepared for case files
You’ll use your strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.
Case administrators are based in a wide variety of settings, including courts, prisons and dedicated probation offices, and in many areas nationwide.
For more information about the role, watch our webinar recording (opens in a new tab).
This role can be such a good stepping stone, but equally, if you wanted to stay as a case administrator you can grow within that role as well, so there’s so much that you can do with this role, it’s a really good opportunity. I would recommend it.
Emily, case administrator