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Life as a case administrator

Case administrators play an important role in the Probation Service, supporting probation staff to work with people on probation.

As a case administrator, you’ll ensure:

  • all processes run efficiently
  • systems are maintained properly
  • probation information is collated and prepared for case files

You’ll use your strong communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.

Case administrators are based in a wide variety of settings, including courts, prisons and dedicated probation offices, and in many areas nationwide.

For more information about the role, watch our webinar recording (opens in a new tab).

This role can be such a good stepping stone, but equally, if you wanted to stay as a case administrator you can grow within that role as well, so there’s so much that you can do with this role, it’s a really good opportunity. I would recommend it.
Emily, case administrator

What’s it like working as a case administrator?

Read our blog